Shipping Details

 

West Malaysia 🇲🇾

Standard: FREE 2-3 Business Days

 

East Malaysia 🇲🇾

Standard: FREE 4-7 Business Days

 

Singapore 🇸🇬  & Brunei 🇧🇳

Standard: FREE 4-10 Business Days

 

Thailand 🇹🇭 & Indonesia 🇮🇩

Standard: FREE 7-12 Business Days

 

Rest Of World 🌎

Standard: FREE 7-14 Business Days (depending on location)

 

HANDLING

All orders will typically be dispatched within 1-2 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Tempest is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Tempest will assist as much as possible to trace a missing parcel. Tempest is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

 

SHIPPING ENQUIRIES

The tracking number will be automatically send to your email once your order has been fulfilled. You can track your shipment here. If you have any shipping related issues, please contact our customer support team via email at support@thetempestsport.com.

 

30 DAY MONEY-BACK GUARANTEE

Tempest is proud to offer a 30 day money back guarantee if you are dissatisfied with our paddle, for more details on our guarantee please click here. 

 

REFUNDS & RETURNS

Tempest will offer a full refund on our paddle if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our paddle. If you wish to return your paddle, please email us at support@thetempestsport.com.